At Sing to Thrive we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. Your continued use of this site signifies your assent to this Privacy Notice and Policy.
Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or by phone). We use your personal information only to send you the information or products you have requested from our company.
Purchases of services or products
When you purchase a service or product via this website, we will use the data supplied to fulfil your order.
Why we collect your personal information
We collect your personal information to:
• provide you with products and services that you may request from us
• check your identity to protect security and prevent fraud, when you use our services
• improve and develop our services
• meet our legal obligations
Storing your bank and payment card details
We do not hold any bank payment card details, these are held securely by our nominated payment partners, Paypal and Stripe.
Who we share your personal information with – third parties
Your personal information is only used by Sing to Thrive for the purpose(s) detailed above.
We will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:
• prevention and detection of crime
• the prevention of fraud against Sing to Thrive, third parties or customers,
• to prevent money laundering
• for identity verification
• for the purpose of legal proceedings
We do not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services and we do not record telephone calls for training, or other purposes.
How we keep your personal information secure
Sing to Thrive is committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
Sing to Thrive will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise of any changes to your information. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.
Sing to Thrive Blog
Sing to Thrive sends out a weekly blog and monthly emails with news, workshop and new release information, periodic offers, or promotional email marketing. This is only sent to those who have opted-in and signed-up to be part of the Sing to Thrive Tribe via the sign-up form on our website or by supplying their details solely for this purpose at a workshop or retreat. Our database and sign-up process is hosted by MailChimp.
Updating your preferences
You can change your personal information (name and email address) for receiving support material and promotional offers by clicking ‘Change Subscriber Options’, available at the bottom of each email.
If you no longer wish to receive communications from Sing to Thrive please use ‘Unsubscribe’ link available at the bottom of each email or by emailing us at: [email protected] quoting ‘please unsubscribe me’ in the subject line.
Requesting a copy of your personal information
If you wish to request, amend, delete or move details of personal information held on systems and stored by Sing to Thrive please contact us at hello at singtothrive.com and we will honour these requests within at least one month of receiving them.
Where we collect your personal information from
Sing to Thrive collects your personal information directly from you when you complete a form on our website, order a product or service, attend a workshop or sign-up to receive a free-gift or promotional offer.
Transferring personal information outside of Australia
SIng to Thrive may need to transfer your personal information to third parties located outside of Australia. If we do, we will ensure that information is protected to a level which meets the requirements of Australian law.
The data controller responsible for our website is Sing to Thrive.
Links to third party websites
Our website, emails and social media pages may contain links to websites operated by third parties. Sing to Thrive is not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.
Changes to our Privacy Notice and Policy
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated December 2020.
How to contact us
If you have any questions about how Sing to Thrive is using your personal information, please email firstname.lastname@example.org or write to us at:
Sing to Thrive
P O Box 69
New South Wales 2483
Telephone: +61 412 201 736
Last updated: 18 December, 2020